Customer Success Manager

CSM with Technical Flair – Join Vitus

At Vitus, we’re a team dedicated to making construction smarter through innovative digital solutions. Our cloud platform transforms complex construction data into clear insights, and we’re looking for a Customer Success Manager with technical flair to ensure our customers fully leverage our solution.

In this role, you’ll be the key link between our platform and our customers. You’ll support both new and existing clients—translating technical details into practical benefits, and collaborating closely with your colleagues to deliver an outstanding customer experience.

What We Offer:

• Influence and Ownership: Shape our customer success strategy and actively drive client engagement, adoption, and sales.

• Professional Growth: Tackle exciting challenges in a dynamic environment where your technical and sales insights truly make a difference.

• Collaborative Culture: Work alongside a dedicated team that values open communication, creative problem-solving, and continuous improvement.

Your Profile:

• Proven experience with digital solutions, ideally in the construction, engineering, or manufacturing sectors.

• A solid technical understanding combined with a natural talent for building and nurturing customer relationships.

• Demonstrated sales experience, with the ability to identify and seize opportunities within client organizations.

• Excellent communication skills—able to translate complex technical concepts into practical benefits.

• A proactive, customer-focused mindset with a willingness to learn and grow alongside the company.

If you’re excited to drive customer success and sales in an innovative field, we’d love to hear from you.

Send your application and CV to career@vitus.cloud. For questions, please contact Casper Gullach at +45 28 30 38 35 or cg@vitus.cloud.